We are based in Budapest, Hungary, Central Europe. All products are originating from Japan, directly from the Panasonic Factory! We are mainly shipping to Europe but also worldwide! Our international shipping rates differ from the European shipping rates! For more information, please contact us!
Domestic Shipping Policy
Shipment processing times
All Orders are processed within 7 business days. After payment, the delivery of the products will usually happen within 45 days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your Order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping is done through our carrier partner: DHL.
Delivery estimates vary depending on the shipping provider.
International Shipping Policy
The costs of delivery are entirely supported by the Customer! Delivery estimates vary per shipping location and carrier.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s).
Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to Your Order! All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Insurance
All shippings are insured!
If You received Your Order damaged, please contact us! Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us.